If you have been requested to download our remote support software please click the link below and follow the instructions given to you. This software enable us to connect to your desktop just as it we are sat in front of your machine.

Download remote support software

The software download only allows us to access your machine for the duration of the support session. You will be required to supply us with a unique session security code for us to be able to connect. All information is passed in a secure manner using a SSL encrypted connection.